Support
How can we help?
Members get richer support inside the app. This page is for prospects and account questions.
FAQ
- What if my account is under $25,000 (the PDT rule)?
- Many members trade with a cash account rather than a margin account. With a cash account you avoid Pattern Day Trading restrictions, get no margin calls, and can only lose the money you've invested — the tradeoff is waiting for funds to settle. The learning library covers cash vs. margin in detail so you can pick what fits your situation.
- How do I know I'm dealing with the real Stock Sensei?
- The only way to sign up is senseitrendtraders.com. Sensei will never DM you first, never ask you to send money, and never offer copy-trading or mirror-trading services. If a private message asks for money, you can be certain it's a scam.
- How do I contact support?
- Members can reach us in the in-app support channel. Prospects and account questions go to the contact form on this page.
- What happened to the Discord?
- The community started on Discord in January 2022 and outgrew it. The new platform brings everything — the live room, alerts, chat, and education — into one purpose-built place, with the same team and the same daily rhythm.